Политика конфиденциальности

01Who we are

CNRUSBridge (“CNRUSBridge”, “we”, “us”) runs this website and provides education, relocation, translation and business support services relating to China and Russia. We are responsible for the personal information described in this policy.

You can contact us at hello@cnrusbridge.com.

02Information we collect

We only collect the information we need to help you:

• Details you give us when you book a consultation, subscribe to our newsletter, email us or message us: for example your name, email address, the service you are interested in and your preferred time.
• Information you choose to share while we work together, such as your study or relocation plans and documents you send us for a service.
• Basic technical information recorded by our hosting provider when you visit the site (IP address, browser type, pages requested and the time of the request). We use it only to keep the website secure and working.

03How we use your information

We use your information to:

• reply to your questions and arrange consultations;
• provide the services you ask us for and keep you updated about them;
• send our newsletter, if you subscribed (you can unsubscribe at any time);
• keep our website and systems secure;
• meet our legal, tax and accounting obligations.

04Legal bases

Where data protection laws such as the EU or UK GDPR apply, we process your information because it is needed to take steps at your request before entering into a contract or to perform that contract; because you have given consent (for example to receive our newsletter); because we have a legitimate interest in running and securing our business; or because the law requires it.

05Who we share it with

We do not sell your personal information. We share it only when it is necessary:

• with universities, translators, licensed lawyers and other partners you ask us to involve in your case, with your agreement;
• with service providers that help us run the business, such as website hosting and email, under contracts that require them to protect it;
• with public authorities when the law requires it.

06International transfers

Our work connects people across China, Russia and other countries, so your information may be transferred to and stored in a country other than your own. When this happens, we follow the requirements of the data protection laws that apply, which may include the EU and UK GDPR, the Russian Federal Law “On Personal Data” (No. 152-FZ) and the Personal Information Protection Law of the People’s Republic of China. Where those laws require it, we ask for your separate consent before transferring your information.

07How long we keep it

We keep enquiries for up to 24 months if they do not lead to a service. Client files are kept for as long as the service requires and afterwards for the period required by law. Newsletter details are kept until you unsubscribe.

08Your rights

Depending on where you live, you may have the right to access, correct or delete your information, to object to or restrict how we use it, to receive a copy of it, and to withdraw your consent at any time. To use any of these rights, email us at hello@cnrusbridge.com. You can also complain to your local data protection authority.

09Security

We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, so please agree with us on a secure way to send sensitive documents such as passport copies.

10Children

If you are under 18, please ask a parent or guardian to contact us. We do not knowingly collect information about children without the consent of a parent or guardian.

11Changes to this policy

We may update this policy from time to time. The date at the top of the page shows when it was last changed.